• Be part of a collaborative, supportive, and passionate team

• Casual: 10-15 hours per week - Wednesdays and Thursdays

• Flexibility to cover other days as required

• Competitive Remuneration

 

About Us

 

Newcastle Aquatic Physiotherapy is a busy, bright and cheerful private health business that has been operating since 2007. Providing personalised care, we believe we are the best hydrotherapy facility in the Hunter Region. Our team help hundreds of people manage the effects of illness, accidents, disability and the stresses and strains of everyday life through Physiotherapy, Hydrotherapy and on-site fully equipped gym.

 

We provide care to a wide range of clients experiencing diverse challenges from sports injury through to joint replacement, stroke, chronic pain management and rehabilitation. We are registered with Fitness Australia and recognised by many health funds as a fitness facility.

 

We have a team of over 15 employees who are united in their dedication to providing the best rehabilitation in a first class, state of the art facility. When you walk into our clinic, the first thing you feel and see is the energy, laughter and positive interaction between each other, and our valued clients.

 

We are a team that values purpose and fulfilment, and the ability to connect, collaborate and support each other to be the best in our industry.

 

What’s on Offer

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• We take mentoring and up-skilling as a team super seriously. Regular blocked check-ins with a senior team member. 

• Be part of a team that values purpose and fulfillment and each other. We regularly connect, take time out with each other and try to improve on what we do.

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The Role

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Our Client Liaison Officers are the first point of contact for all our clients, you will be responsible for greeting all clients, answering phone calls in a timely manner, processing payments, responding to incoming emails from clients and care providers, maintaining client records and managing the appointment diary.

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Our facility has its own hydrotherapy pool so this role will require you to “close down” and cover the pool at the end of some shifts (all training will be provided).

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About You

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• An administration wiz

• An effective communicator

• Client focused and experienced in customer service

• A team player

• Kind, emotionally intelligent and accountable

• Have experience in a medical support role (highly desirable)

• A brilliant multi-tasker

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This is a casual role (10-15 hours per week).

Your regular hours will be 8am to 2pm Wednesdays and 10am to 6pm Thursdays with the potential for more hours depending on the practice needs and leave coverage.

 

If you are looking to work with energetic, positive and compassionate people who have genuine passion for what they do, and the clients they support, we welcome your application. 

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To apply, please submit your resume and a cover letter via email to hello@newcastleaquatic.com.au and complete the form below.